Entries Tagged as ‘Business’

July 23, 2008

From my iPhone

Wow…can you believe it. An iPhone app to write on my blog. This is fantastic and believe it or not, this post is being written on my iPhone. The aspect I will need to figure out is workflow. Normally after I write a post my wife edits it and then it gets published. Such a [...]

April 20, 2008

Customer Service In The Era Of The Internet

I despise talking to customer service. Most of the companies I have had to call either for information, to report a problem, ask for a refund, get an RMA, or anything related to service, have resulted in horrible experiences. The customer service reps have been rude, they have lacked product knowledge, they have been less [...]

March 11, 2008

A Hybrid Solution

In an early blog posts, Building Scalable Web Systems, I discussed very high level some of the needed premises and basis to architecting scalable systems. What the post did not deal with is insurance and Downtime. What is the point of scalability if you have downtime and what is the business continuity plan that maximizes [...]

February 17, 2008

Ducks, Rows, Lines And Business Processes

Image courtesy of rengawman.wordpress.com
I like my ducks in a row. Oh yes .. I do indeed. Every time my ducks get out of alignment I react, to some extent, poorly. This is particularly true as I help build companies through technology. Technology is just a business tool and even though it may take center stage [...]

January 13, 2008

The Cost Of A Startup

Once a month, on the second Friday of most months, a CTO networking group that I belong to meets. Each meeting starts with a speaker – speaker in the loose term because it is not a fixed format – and then leads to questions and answers by the members and to discussions. This Friday the [...]

January 6, 2008

Downtime

A couple of weeks ago there was a blog post at TechCrunch (www.techcrunch.com) regarding web sites experiencing downtime as well as infrastructure companies experiencing failures in their operations. Obviously, the first take was on the revenue loss that each one of those companies experienced. In the case of the infrastructure company the concern and criticism [...]

December 9, 2007

The March To Profitability

What makes a startup successful?
Getting to profitability and keeping it there.
At least that is my opinion. But why is it so important to get to profitability?
It gives you choices.
Basically, you can decide what to do and how to do it without having to worry about survivability. And if you have a Board of Directors, it [...]

November 11, 2007

The Power Of Estimating A Project Specially On A Startup

Startups are interesting “beasts”. I should know, I have a few under my belt. I worked on my own startups, for which I had a hard time funding thus they never really went anywhere, and since I was the only source of investment, not only did they not go anywhere, but I was taken along [...]

November 3, 2007

Real Estate Is Going The Way Of The Internet

I am a lucky man. There are many reasons I am a lucky man: my wife, my kids and my friends. I do not have (or want) many friends, but the ones I have are the best. One of them I have known for 30 years (he will argue that it is 29 years, but [...]

October 28, 2007

Three Guys In A Garage Creating The New Hype

Recently there was a post in TechCrunch regarding Facebook’s hype. One comment to the post was that Facebook was already passe and “the new hype was being already developed by three guys in somebody’s garage”.
I recently wrote an post regarding Innovation In Technology and the process of creating new technologies; from the need to solve [...]